Shipping Policy

 

Thank you for shopping with Actress Brand. We use trusted third-party fulfillment and shipping partners to process and deliver your orders.

Please review the following shipping information before placing your order.

1. Order Processing Time

After your payment is successfully received, orders are generally processed within 1–3 business days.

Processing time may take longer during weekends, holidays, promotional periods, high order volumes, or unexpected circumstances.

Once your order has been processed and shipped, you will receive tracking information when available.

2. Shipping & Delivery Time

For most orders shipped within the United States, the estimated delivery time is:

Processing Time: 1–3 business days
Estimated Shipping Time: 7–20 business days
Estimated Total Delivery Time: approximately 8–23 business days

For international orders, delivery may take approximately 10–30 business days, depending on the destination and shipping method.

Please understand that these are estimated delivery times and are not guaranteed.

Delivery times may vary due to the shipping carrier, customs, weather, holidays, incorrect address information, or other circumstances outside our control.

3. Shipping Costs

Shipping charges, if applicable, will be shown at checkout before you complete your purchase.

Shipping costs may vary depending on the product, destination, package size, warehouse location, and shipping method.

4. Order Tracking

Once your order has been shipped, we will provide tracking information when available.

Please allow approximately 2–5 business days after shipment for tracking information to become active or show movement.

You can use the tracking information provided to monitor your package's progress.

5. Products May Be Shipped Separately

If you order multiple products, your items may be shipped separately.

This may happen because products can be fulfilled from different warehouses or locations. As a result, you may receive multiple packages and separate tracking numbers for one order.

6. Shipping Delays

While we work with our fulfillment and shipping partners to deliver orders as quickly as possible, delays can sometimes occur.

Actress Brand is not responsible for delays caused by shipping carriers, customs, severe weather, natural disasters, holidays, incorrect addresses, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact us and we will do our best to assist you.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you enter an incorrect address, please contact us immediately.

We will make reasonable efforts to correct the address before the order is shipped, but we cannot guarantee that changes will be possible after processing has begun.

If an order has already been shipped to an incorrect address provided by the customer, additional shipping or reshipping costs may apply.

8. Lost or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order number and relevant information.

We will work with the shipping carrier and our fulfillment partner to investigate the issue and determine the appropriate solution.

9. Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Actress Brand does not control customs fees or other charges imposed by the destination country's authorities.

10. Delivery Guarantee

Estimated delivery dates are provided for guidance only. Actress Brand does not guarantee delivery by a specific date.

If you need an order by a specific date, please contact us before placing your order so we can determine whether an appropriate shipping option is available.

11. Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact Actress Brand through the contact information provided on our website.

We appreciate your business and thank you for choosing Actress Brand.

Actress Brand
Your satisfaction is important to us.